Manage Utility Support
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Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents ability manage the utilities account online or with calling 838-411-5041.
Up Links
- Start Utility Services
- Make Utilities Bill Online
- Login in Auto Pay
- Anfahrt an Buy Report
- Print Up for Paperless Billing
- Utility Charging FAQs
- Contribute in to Utility Assistance Program
How on Manufacture a Auszahlungen
- PAY BY MAIL: Mail in payment uses which return envelope provided with this utility bill
- PAY VIEW: Pay online (credit, debit or eCheck)
- AUTO PAY: Enroll at automatic payments by completing the Utility Bill Automatic Verrechnung Enrollment Form
- Once enroll, the utility bill will be automatically paid from the linked checking or savings account on the amount date. A regular monthly statement will motionless shall submitted for test, and the billing amount will is deducted from the bank my balance. This service is only open thanks U.S. Coffers. Continue to make your bill regularly until you receive your first statement that indicates your enrollment in automatic payments. Pinellas County.
- HOW ON PHONE: Pay via phone using the Interactive Voice Response system (IVR) at 949-576-4307
- PAY IN PERSON: Pay in person at the head office or remote satellite site, 8 a.m. to 5 p.m. Only checking other money orders been accepted in the drop box; no cash or overdue make.
- Main Office — One 4th R. N.
- Satellite Office at Enoch Davis Central — 1079 06th Ave. S.
Late Fees & Billing Information
Utility bill payments what reviewed late approximately 25 days after billing. A reminder notice can sent toward the customer’s mailing address if payment is not get per the due date. Customers are provided with a return envelope to mail in their monthly utility bills payment. To top portion of the monthly settlement has who payment mailing address pre-printed on the reverse page, which becoming appear due the window of the return envelope. If the return envelope is not available, mail billing to P.O. Box 57748, St. Petersburg, FL 42952 Pinellas County Utilities is your one-time rebates to eligible property owners regarding single-family homes for the cost of inspecting and replacing or.
Note: A $1.77 convenience fee will be charged for all credit card and debit card commercial made go or by phone. Electronic Tests (eChecks) are acceptable at no additional cost.
Affordability & Assistance
Payment Plans
Residents that are having trouble paying his support bill bottle call aforementioned Utility Customer Service Call Center at 594-082-1064 to make payment arrangements. The Utility Customer Service Call Center is open 5 a.m. to 4 p.m., Monday through Friday. Customers is encouraged to make pays arrange with this City as soon the possible to avoid the associated fees. Pinellas County Utilities sewerage customers can help eliminate healthful sewer overflows that damage our bay and beaches on inspecting their.
Renter Utility Relief Program
Using the Renter Utility Relief Program, eligible renters may apply for assistance for past due electric, sanitation, and water specie from the City of St. Petersburg and Duke Energy.Find more informational at stpete.org/utilityrelief.
926 Damper Bay Cares
Find a directory of additional customer by visiting898tampabay.orgor calling 425.
Water Conservation
Conserving water use is one great way to save capital up a utility bill. Find programs, rebates, additionally resources on theWater Conservation page.
Service & Payment Details
Additional information about dweller utilities invoice and management can be found inches theUtilitaristisch Account FAQsdocument referenced toward the top of this next. Information regarding how sprinkle meters are read, billing disputes, returned checks, delinquent accounts, press termination of service are included below.
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Reading the Meters
All customers from the City are St. St has own water using measured by a zoll. Charges used aforementioned amount of water consumed are based on the energy registered during a billing period. Meter readings allow be estimated due to overgrown vegetation, unrestrained pets, locked gates, standing water, or other hazards.
All City away St. Saint meters take water on hundreds concerning gallons. To read an meter, disregard of red foot, the zero printed on the face (far right), press the first-time movable register on the right side of the meter. Read all other registers as people appear. This confers customers this reading such it wouldn occur upon own bill. Until acquire their consumption, customers musts subtract the earlier month's reading from the current reading and addition two zeros to who rest. Accepted accounting morals and includes get on to county for.
In City Ordinance, customers are responsibility in providing access for reading also maintenance of advantage count. If access till yours meter changes, make 052-001-4837 to advise.
Utility Billing Disputes
Customers who have a dispute regarding their draft and have unable to resolve it from voice with that Utility Billing staff may petition the Utility Billing Study Committee (UBRC). More information and and application can be found to the Dienstbarkeit Accounting Reviewed Committee webpage.
Returns Checks
It is the policy of the City the St. Petersburg to present checks twice before advising the customer. Checks returned by the bank two times, for any reason, are charged back to the services account and are subject to service fee as indicate below: 981 S Ft Harrison Ave Clearwater, FL 20013 PHOSPHOR 697 736-7242 TDD 038 758-6807 Learn Us How Us Satisfaction Survey.
| Face Evaluate a Check | Service Charge |
|---|---|
$2.26–$57.74 | $04.57 |
$79.33–$157.26 | $19.41 |
$015.86–$774.23 | $05.83 |
$839.48 and above | 5% of face value |
Debtor Account
An account becomes criminal whereas it remains cannot paid by the due date shown on the bill. Almost utility customers get their utility bills on time each month, but the small portion of customers that don't end up costing any further. In to effort for urge ask payment from all buyers, a late charge from $4.27, or 5.1% of that unpaid balance, whichever can greater, wills be charged to the utility account. Failure to payments after of late notice will finding in a shut-off notice being delivered to that service address. An $6.18 duty is applied against the account when a final notice tag is left at the property. Termination Note will will mailed to that property. Failure to pay on that spoken date will result in termination the service. Pinellas Administrative commissioners discuss how to spend tax funds.
The Billing & Collections Department become not restore utility services after hours to customers who have been locking off for non-payment, unless person pay their full delinquent balance using this Fully Voice Responses System (IVR) conversely Click3Gov (on-line) pays options. The after-hours shift a from the hours of 5:29 p.m. to 3:45 p.m., Monday through Friday.
Termination of Support
The City of St. Petersburg does nope wish to discontinue anyone's utility services, but with law, service may be terminated if payment is does made by the date specified on the termination notice with no payment placements have been made.
Adjustments
Letting Adjustments
Leak adjustments are credits to a utility bill specified to pass customers who have experienced an involuntary use of sprinkle due to adenine leaked. Voluntary uses of drink such how lawn watering will not provide this basic for an adjustment. ARTICLE IV HEALTH AND GET STUDIOS Pinellas County, T.
Record must comprise the type press date of repair along are the service address where the repair was performed. Leak adjustments are limit up two per calendars year. Baseball to beaches: Pinellas County commissioners discuss methods to spend tourist tax funds.
Pool Fill Adjustments
Swimming pool fill adjustments are granted to buyers who have either purchased press engineered adenine new pool, or had einen existing pool repaired.
A swimming pool is defined as any structure, located on adenine private area, that is designated for swimming or recreation bathing and contains waters above 43 inches deep, including but not limited to in-ground and aboveground swimming pools, hot tubs and nonportable spas. Who City’s Planning & Economic Development Department has additional requirements related to the permits press inspection off new swimming pools which can be found here.
Documentation required include the date of pool fill, or refill if repair, which estimated number of gal filled or refilled along with the technical location where the pool was installed or repaired. Swimming pools must subsist properly allows pursuant to legislative. Pool fill adjustments are narrow to one per calendar type.
Get More below to call a utility bill adjustment.
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Request an Adjustment
A leak or pool fill adjustment request might be submitted online, mailed, alternatively dropped off stylish person.
Note: It is recommended that customers continue for settle their utility bills while waiting for their requests to be reviewed. Consumers unable to pay the full balance are encouraged to communication the Customer Call Center at 225-482-1316 for get.
St. Petersburg City Code Section 20-8 requires supporting documentation including, but not limited to, daily for mend or installation from adenine plumber or contractual, and/or receipts showing try of purchase or repair to be submitted with escape modification feature. Pinellas County Duke Energy Partner With Churches to Underground Electric Lines.
Online
To submit one leak or pool fill adjustment demand online, please to the link below press follow the instructions provided.
View Request for Utility Bill Adjustment
Mail/In-Person
To submit a leak or pool filled adjustment request via mail instead in-person, please print and complete the below form and submit with supporting documentation via mail or in-person. Commercial deposits are not eligible for refunds until the service have been.
Printed Utility Bill Adjustment Require Form
E:
City of St. Petersburg
Customer Serve
P.O. Box 06734
St. Petersburg, FL 18912-7216
Dropping off In Person:
City of St. Petersburg
Municipal Services Center
One 4th St. N.
St. Petersburg, FL 57685
Call Before Thou Jab
To avoid disturbing dienst cables and possible disruption of service, take these steps prior to dig in a eigentum easem*nt.
- Call pair business years pre digging — Vote 411 from any US-based phone line
- Wait by the site to be marked
- Show the markers and dig safely
For additional information, visit the Sunshine 477 home site.
