Report Streetlight Outage to Duke Energy in Six Easy Steps [Resolved] (2024)

Duke Energy Corporation is one of the largest electric power holding firms in the United States. They are headquartered in Charlotte, North Carolina, and they supply electricity to more than seven million customers in six states. The firm is a premier outdoor lighting provider, and their turnkey services include design and installation of operation to maintenance. Therefore, if you live in one of the six states and notice streetlight outages, you can contact Duke Energy for maintenance.

Malfunctioning outdoor lighting is hazardous and can cause personal injury or property damage. If you are involved in an accident caused by poor street lighting, you should file a claim to sue the energy suppliers. However, requesting compensation is overwhelming, especially your first time. Luckily, you can use DoNotPay to create an official Notice Claim and file it with the City. Read on to learn how to .

How to Report Street Lighting Outage to Duke Energy

You can report streetlight light outages by yourself using Duke Energy's Street and Area Light Repair tool. The tool enables you to report a broken streetlight, receive updates on your repair's status, report a light that is too dim or too bright, and request a new light or LED lighting.

Below are the steps to follow when reporting on your own.

1. Visit Duke Energy's Street Light Repair Tool using your web browser.
2. Identify your location by searching for the cross street, address, or pole number of the light you want to be repaired. You can find the exact location using the Street View or Location options.
3. Notify Duke Energy about the streetlight outage. After identifying the affected area, you will be asked to describe the issue occurring.
4. Check for status updates. After submitting your request, Duke Energy may contact you for clarification. When giving out your contact details, you can choose to receive updates on restoration times or get notified when the request is complete.

If the streetlight outage creates a hazardous situation, you may contact Duke Energy immediately at the following numbers:

What if I Was Injured Because of a Streetlight Outage?

Whether you are walking down the street or in a public space, inadequate or poor street lighting can be a potential cause of accidents such as slips, trips, and falls. These accidents can cause serious injuries. You are entitled to claim compensation if you can establish that poor or inadequate streetlight was the cause of your accident.

Therefore, you can sue Duke Energy when injured due to their streetlight outage. The only thing you are required to prove is that the company's negligence in installing and maintaining proper lighting for the space caused the injuries. You can make claims for:

• Personal injury
• Property damage
• Compensation for medical expenses
• Settlement for pain and suffering
• Compensation for lost wages
• Auto repair

How Can I Gather Evidence to Prove My Damage Claim?

One of the best ways to gather evidence to prove your claim is through taking videos and pictures of the malfunctioning streetlight. Also, ensure to keep records of when you first report the streetlight outage to Duke Energy. This includes the date and time of the accident that caused the injury. Other things you can use as evidence to support your claims include medical reports, police reports, property repair bills, and car repair bills.

and getting compensated is not easy. You must gather substantial evidence to help support your claim, which can be overwhelming. Luckily, DoNotPay has created a product that you can use to sue the city for compensation and quickly report maintenance issues to the city.

How to Use DoNotPay?

If you want to file a city repair report but don't know where to start, DoNotPay has you covered in 6 easy steps:

1. Go to the City Repairs product on DoNotPay.

   

2. Choose one of the following options:
   1. Report a maintenance issue to the city
   2. Sue the city for compensation

      

3. If you want to report an issue, choose which problem you would like to report (pothole, broken lights, etc.) and tell us more about when you first noticed the issue.

   

4. If you want to request compensation, tell us whether you 1) suffered a personal injury, or 2) suffered from property damage. Then tell us more about the incident date, where it took place, and any expenses you have already paid. Include the names of witnesses if applicable.
5. Upload supporting documents and other evidence files.
6. Enter the amount you want to be compensated in damages and verify your e-signature.

What Else Can DoNotPay Do?

Apart from reporting streetlight outages, can help you report other repairs your city needs to do, such as reporting:

• Broken or malfunctioning traffic lights
• Illegal dumping
• A pothole
• A handicap or other parking violations
• Graffiti
• Rats to the Health Department

DoNotPay doesn't just assist you with reports to the city. They can help solve other issues, including:

• Find unclaimed money
• Help with bills
• Reducing property taxes
• College fee waivers
• Discover and apply for scholarships
• Financial aid appeal letters
• Fight email spam
• Fight text spam
• Robocall compensation
• Get free trials and don't get charged
• Insurance claims
• Warranty claims

Why Use DoNotPay to Report Streetlight Outage

There are multiple advantages of using our platform to report maintenance issues to the city or sue the city for compensation. DoNotPay enables you to submit your claims online, meaning that you do not have to make trips to the court or local authorities ' offices. This, in the end, helps save money and time.

The platform has a user-friendly website, which helps you make a request or submit your claim quickly and efficiently. You can also access our website any time and anywhere using your web browser. today to learn more about our other numerous products and exciting features.